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Home > FAQs
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| | | Through PayPal, PayPal Express, Google Checkout, and Checkout by Amazon, we accept the following credit cards: Visa, MasterCard, and Discover. Under certain circumstances, depending on the payment method you choose, other credit cards may be accepted. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will prevent us from fulfilling your order. | | ^ Top |
| | | If you wish to use an offline payment method, please email us at info@theaeroartcompany.com and we will setup and email you an invoice. We accept money orders, cashier’s checks, personal checks, and company checks in U.S. Dollars only. Upon receipt of a money order or cashier's check, we will process your order and ship it within 2-3 business days. For all personal and company checks, we will wait 10-14 business days for the check to clear before processing your order. At times, it can take up to 21 days for a check to clear. Once the check clears, we will ship your order within 2-3 business days. Customers will be responsible for any bank fees we incur due to insufficient funds. | | ^ Top |
| | | Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Sample Store reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item. | | ^ Top |
| | If for any reason you are not satisfied with the product you purchased, you may return it to us in the SAME, NEW condition as we shipped it, within 14 days of you receiving it. Please contact us prior to returning the product.
Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 14 days from the date of purchase. Please contact us prior to returning the product; we will reimburse you for your return shipping.
We pack extremely well but if your item is damaged during shipping, we will replace it. Please contact us prior to returning the product; we will reimburse you for your return shipping. | | ^ Top |
| | | Most orders ship within 2-3 business days. We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you on this website or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability. | | ^ Top |
| | | The AeroArt Company charges and withholds 6% sales tax for orders shipped to Florida addresses. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes. | | ^ Top |
| | | These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Sample Store. signs them or not. We reserve the right to make changes to this site and these Conditions at any time. | | ^ Top |
| | We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.
Our secure servers protect your information using advanced encryption techniques and firewall technology. To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the Sample Store site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us. When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to the Sample Store site. You may unsubscribe from this news list by following the unsubscribe instructions in any email received. We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time. | | ^ Top |
| | Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. Our Store is not responsible for the actions of third parties.
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| | | This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site. | | ^ Top |
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